Privacy Policy
We respect your privacy and are committed to protecting your personal and health information.
As a medical practice in New South Wales, we handle personal and health information in accordance with applicable privacy laws, including the Health Records and Information Privacy Act 2002 (NSW) and, where applicable, the Privacy Act 1988 (Cth).
Information We Collect
We may collect personal information that is reasonably necessary to provide medical and administrative services. This may include your name, contact details, date of birth, referral information and relevant health information.
If you become a patient of the practice, additional medical and health information may be collected as part of your care and maintained within your medical record.
Online Enquiries
When you submit an enquiry through this website, we ask for your name, telephone number, email address and a brief message so that our practice can respond to your enquiry.
Information submitted through the website is transmitted electronically to our practice, including through our Google Workspace email system.
We take reasonable steps to protect information transmitted to and held by the practice. However, no method of electronic transmission or storage is completely secure.
Please avoid including detailed or particularly sensitive medical information in an online enquiry. If you need to discuss sensitive or confidential information, please contact our practice by telephone on (02) 7261 0168.
Submitting a website enquiry does not establish a doctor–patient relationship with Dr Jon Liew. A doctor–patient relationship is established following a consultation.
Use and Disclosure of Information
Your personal and health information is used primarily for the purpose for which it was collected, including providing and coordinating your medical care and administering the practice.
Where reasonably necessary for your care, information may be shared with other healthcare providers involved in your treatment, such as your general practitioner, other specialists, physiotherapists, radiology providers, pathology providers, hospitals or other members of your healthcare team.
Information may also be disclosed where required or permitted by law.
We do not sell your personal or health information.
Storage and Security
We take reasonable steps to protect personal and health information from misuse, interference, loss and unauthorised access, modification or disclosure.
Medical information collected as part of your treatment is maintained within the practice's clinical and administrative systems and is handled in accordance with applicable privacy and health-record requirements.
Access and Correction
You may request access to personal or health information held about you and may ask us to correct information that you believe is inaccurate, incomplete or out of date.
Please contact the practice if you would like to make an access or correction request.
Website Information
Like many websites, this website may collect limited technical information about visits to the site, such as browser type, device information and pages visited. This information may be collected through website analytics or cookies and is generally used to understand how the website is used and to improve its functionality.
Privacy Concerns
If you have any questions or concerns about how your personal or health information is handled, please contact our practice.
For matters involving sensitive medical information, we recommend contacting us by telephone rather than including the information in an online enquiry or ordinary email.
Phone: (02) 7261 0168